Help centre

Clear answers. Confident next steps.

From finding a property to publishing a listing and managing your account: practical help for using Aqary State.

Listings & services

Prepare a clear listing and understand publication.

How do I add my property?

Sign in and choose “Add Property”. Enter the type, purpose, location and price, then add clear photos, an accurate description and a suitable contact number. Review the information before submitting and follow the listing in My Properties.

Add your property
Do I need to fill in every feature?

Required fields are marked in the form. Details such as bedrooms, bathrooms, living rooms and other features are optional and vary by property type. Only add information you actually have. Review any automatically suggested title or description before submitting; do not include features the property does not have.

Why is my listing not visible yet, and how do I edit it?

Listings are reviewed before public display and may need more information. Open My Properties to follow your listing and use the available editing options. Update changes to price and availability. Contact us if you need help taking a listing offline or understanding its review status.

Open my properties
Are there listing fees, commissions or listing limits?

Basic listing submission is free under the current service. Additional services, marketing, any commission and account-specific limits are subject to agreement. Ask for the price, scope, duration and cancellation or refund conditions before accepting. Publishing a property alone does not mean accepting an unagreed commission.

Ask about services
Can real estate offices use the platform?

Owners, authorized representatives and real estate offices can publish properties they have authority to offer, with accurate information about their role. Contact us about marketing cooperation or office services. Benefits, costs and scope are subject to agreement; creating an account does not confer accreditation.

Discuss cooperation

Account & settings

Keep your details current and your account accessible.

Do I need an account to browse?

You can search and browse properties without an account. Create one to save favorites and add or manage your properties. The platform is available in Arabic, English and Turkish; change the language through the site menu.

Create an account
How do I choose or change my username?

Choose a username in English letters that meets the field requirements; availability is checked when saving. Select a suggestion or enter your own. Use the username update option in My Account. Your username is separate from your first and last names.

Open my account
How do I update my details or profile photo?

In My Account, open profile editing to change the available details, or choose Change Photo and select a file within the stated type and size requirements. Review the preview and save your changes. Changing your email may require verification.

Edit my profile
What if I cannot sign in?

Check your email, password and keyboard language. For a security verification error, refresh and retry after checking your connection and allowing reCAPTCHA to load. If it continues, send support the error text and time it occurred, without passwords or verification codes.

Get help

Safety & privacy

Understand the platform's role before making a commitment.

Who operates Aqary State, and what does it do?

Aqary State is owned and operated by Perfecto Group in Türkiye. It provides tools to publish and find properties and communicate about them. Displaying a listing alone does not make the platform a party to a sale or rental contract or create a transaction guarantee. Additional services are subject to their own agreements.

About us
Does listing review guarantee a property or its ownership?

No. Content review does not verify ownership or guarantee price, property condition or the advertiser's authority. Before paying or signing, inspect the property and verify the other party's identity, authority and relevant documents. Seek independent professional help when needed.

How do I report a misleading listing or content problem?

Send the listing link and a clear explanation through our contact page, with helpful information but no sensitive data. Reports may concern inaccurate details, unavailable properties or images used without permission. For fraud or immediate danger, also contact the relevant authority.

Send a report
What can others see, and how do I request account deletion?

Listing details, photos and the designated contact number may be visible to visitors and indexed by search engines. A reveal button does not make a phone number confidential. To make a data request or request account deletion, contact us using your account email and describe the request. Identity checks may be needed, and some records may have to be retained by law. See the Privacy Policy for details.

Read the Privacy Policy
Does a commercial advertisement mean you recommend it?

No. The site may display sponsorships or Google AdSense ads; display does not guarantee the product or advertiser. External links have their own policies. To advertise on the platform, contact us about available options and terms, subject to agreement.

Ask about advertising

Still need a hand?

Send us your question. If it concerns a property, include the listing link so we can help more effectively.

Contact our team